Hi, I'm Jillian.

I started as an HR business partner in manufacturing, and I was thrown in deep. My first year on the job I was already leading HR workstreams on mergers and acquisitions, which is not the ordinary way to build a foundation. It taught me how change actually lands with real people, and it never let go of me.

Since then I've led HR in banking, consumer insights and data services, fintech, and SaaS. Different industries, same pattern every time. Inefficient processes that made the work come out differently depending on who did it. No real customer focus. Initiatives nobody could explain. No way to pivot quickly when the business changed direction, which it always does. That costs money, it misses deadlines, and it quietly does damage to engagement.

I've run the HR workstream on more than 40 mergers and acquisitions. At one company they started calling me the fixer. I like that, because it's accurate. I love fixing things.

Somewhere in there, I realized the work I loved most wasn't running HR. It was building better ways for HR to run.

A lot of teams have outgrown generalist support but aren't ready for a permanent senior HR hire. Meanwhile, the initiative that's been parked for a year is still parked, and the operating model nobody has time to rethink is still slowing everyone down.

That's the gap I fill. I bring senior-level experience to the problem in front of you, do the hands-on work, and stay through implementation, so you get real change without adding headcount.

I'm straightforward. If something isn't working, I'll tell you, and I'll bring a plan to fix it. I don't do big words or decks that sit on a shelf.

I also believe work should be enjoyable. The best projects I've led had energy, creativity, and a team that actually liked showing up. I bring that with me.

I've also spent years on learning and enablement, which is why I'm just as happy teaching a team as I am redesigning the work around them. That's where workshops and speaking invitations come from.